What we do
Flights, stays, visas, transfers, cover and the phone call you make when a connection slips — arranged by the same planner, so nothing falls between two desks.
The seven
Booked together, priced together, and answerable to one planner. Scroll sideways through the lot.
Domestic and international fares held, compared and ticketed — routed for the connection times you can actually make, not just the cheapest line on a screen.
EnquireWhat it covers
Held on hold while you decide, wherever the fare rules allow it.
Honeymoons, family holidays, group departures and business trips built around your dates and your pace — a costed, day-by-day plan rather than a template with your name on it.
EnquireWhat it covers
First draft in your inbox within a working day.
The checklist, the forms, the appointment and the follow-up. We tell you what each consulate actually wants and check the file before it goes in.
EnquireWhat it covers
We flag the requirements that change most often before you book flights.
Rooms chosen for where they put you, not just what they cost — the right side of the hotel, the walkable street, the resort that suits the ages travelling.
EnquireWhat it covers
We name the room type on the itinerary, so there are no surprises at check-in.
Guides, entries, transfers and the small local bookings that are hard to make from home — sequenced so the day flows instead of doubling back.
EnquireWhat it covers
Timed so the big sights land when they are quietest.
Cover arranged alongside the booking, with the exclusions read out loud — medical, cancellation, baggage and the adventure activities most standard policies quietly leave out.
EnquireWhat it covers
We tell you what a policy does not cover before you buy it.
A missed connection, a closed road, a hotel that lost the booking — that is our problem to solve while you are away, on a number that a person answers.
EnquireWhat it covers
The same planner who built the trip picks up the phone.
Also at the desk
Smaller pieces we arrange every week — each one its own booking, all handled at the same desk.
01Cabins, shore excursions and the flights that meet the ship.
02Conferences, incentives and board trips, billed to one account.
03Twenty travellers, one itinerary, and a rooming list that balances.
04Met at arrivals, tracked flights, and a driver who waits.
05Currency and prepaid cards sorted before you leave.
06Quiet corners, late checkouts, and the room worth the upgrade.
Why it holds together
Most trips come apart at the joins — between the airline and the hotel, between the visa and the flight date. Booking the whole arc in one place is what keeps those joins from opening.
Flights, stays and transfers are checked against each other before anything is confirmed.
You see the full number — inclusions, exclusions and taxes — while it is still a draft.
No ticket queue and no handover. The planner who quoted the trip runs it.
If something moves, we move it back. That is what the assistance desk is for.
Ready when you are
One conversation is enough to start. Send the dates and the rough idea — the plan comes back costed.